Healthcare Management Services Organization
The Florida Medical Specialty Group, PA (FMSG) serves as a unique healthcare management services organization (MSO), specializing in the practices of medical physicians. The fact that FMSG is itself a duly authorized professional medical association (State of Florida) means that it truly understands how to help physicians and their practices.
As a unique MSO, FMSG primarily provides non-clinical, administrative and management support services to physicians. It is well recognized that one of the primary purposes of a MSO is to relieve licensed healthcare providers of their often burdensome and draconian non-medical business functions – so they can focus on the clinical aspects of their medical practices – and regain their time to salvage and foster their personal health, growth – and life!
Modern day healthcare holds a death-grip on the time a physician actually is able to practice medicine in the course of a day. For instance, the International Journal of Health Services, recently published a study on US physicians and found that an “average doctor” spends between 17-20% of his time on administrative tasks. The Physicians Foundation study reports that 23% of a physician’s time is spent on non-clinical work (also reporting that 78% of physicians “sometimes, often or always” experience feelings of burnout; and that 46% of physicians indicate relations between physicians and hospitals are “somewhat or mostly negative”).
An even more grim picture is painted by researchers from the Dartmouth-Hitchcock Health System and the American Medical Association (AMA). Their study found that physicians spent only 27% of their office day on direct clinical face time with patients (i.e., 72% of their time was non-clinical).
The type of MSO services offered by FMSG are necessarily tailored to each particular physician, or medical group, it works with. These services are often described in a Professional Services Agreement (PSA) with the physician or medical group. While MSOs can do more than provide management services, typical services which FMSG offers include:
- Asset Management
- Coding and Billing Compliance
- Contract Management
- Credentialing and
- Customer Service
- Financial Management; Auditing, Budgeting and Accounting
- Human Resources and Non-Clinical Personnel Management
- Procurement of supplies and medications
- Provider Relationship Management
- Public Relations
- Quality Assurance
- Regulatory Compliance Oversight and Management
- Risk Management
- Scheduling and Logistics
- Staff Education and Training
- Strategic Management
- Vendor Management